Click here to start a Domestic Return: START A RETURN (U.S.)

Online store credit only, no money-back refunds.

As a small business that proudly partners with emerging Latin-American, female-founded brands, we’ve established a no-refund policy in alignment with our designers.

The good news: our online store credit never expires, and with new arrivals and exclusive styles dropping weekly, there will always be something new to love.

Store credit is available for eligible items returned within 10 days of delivery. Items must be unworn, unwashed, unaltered, and have all original tags attached. If more than 10 days have passed since delivery, we’re unable to offer store credit or exchanges.

ALL SALE ITEMS ARE FINAL.
No returns or exchanges will be accepted for sale items.

For further questions, or concerns, please contact Customer Service.

International returns must be requested within 20 days of delivery for a refund or store credit.

Click here to start an International Return: START A RETURN (INTERNATIONAL)

Once approved, you can ship back your order to us to the following address (please note that we do not provide prepaid return shipping labels for international orders):

Cristalina Swimwear
18407 W Dixie Hwy
Aventura, FL - 33160

Please send your return items within 5 business days of approval.

Online store credit only, no money-back refunds.

Store credit is available for eligible items returned within 10 days of delivery. Items must be unworn, unwashed, unaltered, and have all original tags attached. If more than 10 days have passed since delivery, we’re unable to offer store credit or exchanges.

ALL SALE ITEMS ARE FINAL.
No returns or exchanges will be accepted for sale items,

Click here to start a return or exchange: START A RETURN OR EXCHANGE

You can always exchange your online order in-store within 10 business days of the delivery date.

Please note that the restocking fee will be waived on all exchanges.

● Products must be returned unworn, unwashed, and with no visible deodorant in their original condition and with all tags and liners attached.

● We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

● Products marked Final Sale cannot be returned or exchanged.

● We are unable to provide return labels to customers located outside of the United States. If you are located outside of the United States, you are responsible for return shipping fees.

● We highly recommend obtaining a receipt for tracking your return shipment and keeping it for your records.

● Cristalina Swimwear is not responsible for packages lost in transit once they’ve been shipped back to us.