Click here to start a Domestic Return: START A RETURN (U.S.)

Domestic returns must be requested within 10 days of delivery for a refund or store credit. Once the label has been created you will have 5 business days to drop it off at your local carrier in order to receive a refund. After 5 business days, the return label will expire.

Domestic returns will be subject to a $10 return shipping fee, which will be deducted from your refund. If you select store credit or exchange, the return shipping fee will be waived.

For further questions, or concerns, please contact Customer Service.

International returns must be requested within 20 days of delivery for a refund or store credit.

Click here to start an International Return: START A RETURN (INTERNATIONAL)

Once approved, you can ship back your order to us to the following address (please note that we do not provide prepaid return shipping labels for international orders):

Cristalina Swimwear
18407 W Dixie Hwy
Aventura, FL - 33160

Please send your return items within 5 business days of approval.

International returns will be subject to a $10 restocking fee, which will be deducted from your refund. If you select store credit or exchange, the return shipping fee will be waived.

Refunds are processed to your original payment method upon receiving your items in perfect condition and exclude shipping charges. Please allow 3-5 business days for the refund to reflect in your account, and a confirmation email will be sent once it's issued. Refunds cannot be transferred to alternate payment methods.

Click here to start a return or exchange: START A RETURN OR EXCHANGE

You can always exchange your online order in-store within 10 business days of the delivery date.

Please note that the restocking fee will be waived on all exchanges.

● Products must be returned unworn, unwashed, and with no visible deodorant in their original condition and with all tags and liners attached.

● We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

● Products marked Final Sale cannot be returned or exchanged.

● A $10 restocking fee, plus the cost of the shipping label, will be deducted from your refund for international and U.S. orders.

● We are unable to provide return labels to customers located outside of the United States. If you are located outside of the United States, you are responsible for return shipping fees.

● We highly recommend obtaining a receipt for tracking your return shipment and keeping it for your records.

● Cristalina Swimwear is not responsible for packages lost in transit once they’ve been shipped back to us.

● Yes, as long as the items from both orders have been approved for return.

● To save on shipping, time, and packaging materials, you can return items from multiple orders as long as you include the corresponding order numbers for each item inside the package.